A Message Regarding COVID-19

April 3, 2020 8:41 am

The agricultural community has a special task to solve these days. Together, we are one of the first steps of food production, and we play a pivotal role in ensuring animal protein is on the table through these difficult times. We recognize the hardship this uncertainty has on you and your business.
On Friday March 13, 2020, we decided to put our coronavirus (COVID-19) contingency plan into practice. At that point in time, few of us could have imagined how rapidly things would develop and that the world would be facing an unprecedented situation, as countries implemented a number of extraordinary, yet highly necessary precautions to limit the spread of COVID-19.
At Protekta, the health and safety of our employees and their families is our first priority. It is important that we keep our business operational throughout this crisis for you, our customers, and we are taking all possible measures to do so. Thousands of farmers depend on us to supply feed ingredients and environmental health products to their animals. We have delivered on our promise so far, and we will continue to do so. We are taking extra precautions to stop the virus from spreading by following the guidelines from the authorities. At both of our warehouse locations (Lucknow, ON, Canada and Plainfield, IN, USA), contingency plans are in place which include (but are not limited to) the following steps:

  • Enacted a work-from-home policy and staggered work shifts for those required to go to the office to maintain essential warehouse operations.
  • Designated clearly divided areas for drivers to stay within when picking up product so a minimum safe distance of 2 meters/6 feet can be maintained.
  • Drivers are not allowed onto the loading docks; orders are fulfilled completely by warehouse personnel.
  • Shipping papers do not need to be signed, verbal acceptance with name and time stamp is excepted.
  • Hand sanitizer is available for the drivers.
  • High-traffic touch-points are disinfected regularly.
  • Employees are instructed to stay at home if they show any signs of sickness.
  • Employees are required to wash their hands regularly.

For now, we have the supply situation under control, and production is running smoothly with precautions taken at each facility. We are currently only experiencing minor delays on some of our shipments from our facilities in Europe (5-7 days) due to small disruptions in ocean freight. We have increased our product inventories to mitigate any logistical issues, should they arise. In times of crisis, uncertainty is an inevitable companion. Right now, we see how the world economy and businesses across sectors are affected by the uncertainty. Fortunately, the agricultural supply chain and its production have not yet been significantly affected. We want to thank our farmers, front line workers and all our colleagues for playing their vital part in making sure this continues to be the case. It does not go unnoticed.

Morten Jakobsen, CEO